Thomas Jefferson Visitor Center Custom Kiosk Case Study

Synopsis

We created an outdoor touch screen kiosk for the Charlottesville Albemarle Convention & Visitors Bureau (CACVB), an organization dedicated to providing increased awareness of the Charlottesville, Virginia area. The CACVB stationed the kiosk at the Thomas Jefferson Visitor Center, to promote local businesses and attractions.

The CACVB requested that we design an interface with the CACVB’s website content management program, SimpleView, to reduce, if not outright eliminate, duplicate data-entry. The CACVB also requested that their solution track user demographics, and provide area mapping and multimedia playback, in an ADA-compliant enclosure that seamlessly fit the Thomas Jefferson Visitor Center aesthetic.

JANUS developed a custom interface that automatically detects and processes website updates, pulls two separate XML feeds, sorts data by category, and displays this data across seven tabs that cover dining options, shopping facilities, area events, nearby attractions, overnight accommodations, and transportation options. The kiosk also displays images and video utilizing a multimedia window.

To capture geographic data and to learn more about Center visitors, new users must respond to a two-question survey that asks them to enter their home ZIP codes and provide the number of people in their party. Participants respond to the questions with an on-screen number pad.

JANUS provided its JMC 105 media player, SunBriteTV’s All-Weather Interactive Touch Screen, and a custom pedestal to match the Center’s rustic look and feel.

The kiosk provides the Center with information about the people who visit the landmark, encourages advertising opportunities with area businesses, frees up valuable employee time, and significantly increases the Center’s marketability. In response to overwhelmingly positive feedback from users, the CACVB plans to incorporate this technology in other areas.

Thomas Jefferson Visitor Center digital signage screen

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