by Matt | Dec 9, 2021 | Blog
2020 was a year of change and 2021 has turned out to be the year of many more changes. We have all had to learn to adapt to the remote work life and in that same year transition back to the office in some regions, whilst not in others. If one thing can be said about...
by Matt | Nov 29, 2021 | Blog
Net Promoter Score: What it means to us and for our customers? by Matt Goche, Uniguest Chief Operating Officer Like all businesses, delivering an excellent experience for our customers – partners or end-users – from first discussions to project proposal, through to...
by Matt | Apr 23, 2021 | Blog
Digital signage is a content distribution system that allows central control of displays and screens on an IP network. This can be playback to a single screen or to several hundred displays across an enterprise. Digital signage makes it easy to share live news,...
by Alex Spencer | Oct 22, 2020 | Blog
In January 2020 Microsoft ended support for its Windows 7 platform. This didn’t mean that the technology stopped working altogether or the service and support you were accustomed to receiving was no longer available. However, the end of Windows 7 support did mean that...
by Alex Spencer | Oct 5, 2020 | Blog
The hotel industry is shaking itself up to create a modern, safe and comfortable environment for guests to stay; recognizing that without confidence guests will stay away. While this shake up was unplanned and unexpected for most hoteliers, it does present several...
by Alex Spencer | Aug 12, 2020 | Blog
As travel and hospitality begin to re-awaken in a very different world, communication is as critical as ever. Communicating with guests is a must, of course, as we work to put them at ease about enhanced health and safety regulations. But as the industry begins to...