Ongoing customer care is a part of the service: "It was reported to me that your (Product Specialist) was on-site yesterday afternoon and did install the new screen. According to all hotel staff persons involved, (he) was very impressive. He did a very good job, and was a terrific representative for JANUS."
President, Carper Company
“We had several criteria in mind when selecting a vendor for our hospital’s digital displays: Cost, ability to expand, user interface, and technology. In the considerable amount of research our company performed, we found JANUS Displays to be the clear leader in each of those categories. We were able to have all of our “need to have” and “like to have” features, at a price that made it easy to acquire and install in a short period of time.
We found JANUS Displays to be the clear leader...
The representatives at JANUS Displays were able to design their system in a way that we could easily add it onto the robust IT systems we already had present. Additionally, they made it in a way that we could expand the system to meet our needs for tomorrow. Most importantly, each of the representatives I have interacted with have been great to work with, and have bent over backwards to meet our needs. I look forward to recommending JANUS Displays to our sister hospitals.”
Associate Chief Operating Officer
“We were hosting an event for one of our most important clients, when they requested the use of our JANUS Digital Signage Network. I turned to our JANUS Technical Support Rep for immediate help, although this was set up work that was not his responsibility. You would have thought that the JANUS Tech worked for the Westin. He took the time to work on this project at home, early morning, off time, etc. He even responded to my calls early in the morning and even on the weekend – all from home! The technical support we have received from JANUS Displays has more than exceeded our expectations.”
Assistant Director of Convention Services
"When we were looking to upgrade our multi-media footprint, my sales rep provided insight and workable options that greatly aided in our decision-making. Once purchased, our JANUS Sales Rep continued to follow up with us and ensured our staff members were trained and our systems were functioning properly. I have, and will continue to recommend the JANUS Display Team-they work for us!"
E. Sam Parker
Director of Marketing
“JANUS Displays has provided us with the necessary communication tool for our guests. We are able to display the location, time and date of the events that are taking place on property from the JANUS screen, which enables guests to view those events as they walk through the front entrance.
When we are not hosting events, we have the ability to run videos and advertisements on our display. The software program is easy to use and manage, which allows us to easily create and schedule our digital content. Fortunately, I rarely have any issues causing me to contact technical support; but when I do, the JANUS technical team is extremely helpful and informative.”
Blue Chip Casino, Hotel & Spa
“Since the doors opened in 2003, we have been utilizing JANUS Displays by Morrow Technologies. Over the past ten years, we have seen the hotel’s business grow and the needs change.
One of the benefits of doing business with Morrow Technologies is that their digital signage solutions have been scalable. At opening, we had two digital displays directing customers to meetings and activities within the hotel. Today, there are over 20 individual displays running across the property and a 3x3 video wall (total of nine 42” screens) running on the JANUS Displays video wall controller and powered through their digital signage software, VIZIA. Each display throughout the hotel is customizable. In fact, with the JANUS Displays digital signage system, we are able to present as many as 81 separate cells of data on our nine screen display. The functionality and flexibility of the system has been a hit with our convention and social clients alike.
JANUS Displays has always had our best interests at heart. As a supplier of services to our business, JANUS Displays has checked in with us on a regular basis to ensure that our needs are being met and that we are satisfied with our systems and services. JANUS Displays has been a great value for money, and without hesitation, I would recommend that you consider them for your digital signage needs.”
Director of Finance, Brookstreet Hotel
"LOVE, LOVE, LOVE it!!!"
"The turn-around time with my content was amazing! The templates they created truly exceeded my expectations and blew my mind away! Everyone at JANUS Displays was such a pleasure to work with and I look forward to working together on future projects."
Director of Sales and Marketing, Pinnacle Hotels
“We have been using the JANUS Display System in Good Samaritan Hospital with great success. This program fulfills a need for us to effectively communicate with medical staff, hospital employees, patients and visitors. As our TV screens throughout the hospital continue to gain popularity, so is the prospect of expanding this service to other hospitals. The administrative tools offer great functionality in a user-friendly environment. And most importantly, the ongoing technical and customer support we receive has been exceptional.”
System Manager, Medical Staff Services
"The JANUS team has been a pleasure to work with during the installation of our network. We have thoroughly enjoyed each experience, and are eager to further explore the vast possibilities of the JANUS system. Currently, our digital displays serve as the single point of information distribution to guests; and by utilizing their user-friendly software, VIZIA, we have the ability to provide fresh, and stimulating content to guests and staff, in a short period of time. The many functionalities and flexibility of the system enable our team to work more efficiently. With the JANUS system, there is not a request that can’t be met! We sincerely appreciate the assistance we've received from the JANUS team, and look forward to working with them, and our system, in the future."
“The service we have received from the JANUS team throughout each phase of developing our digital signage network is unmatched. From preparing the content, to receiving technical support, the JANUS staff is prompt and courteous. The response and turnaround on special requests makes managing our signage network simple - especially with pop-up requests from meeting space clients. I will continue to spread the word about the service and support we have received. The service and support are equal to our guests' expectations staying at a Waldorf Astoria property. It is refreshing to find a company that still keeps focus on servicing the client a priority."
Cluster Manager, Southern Cluster, Hilton Worldwide
"Our new concierge board is sincerely amazing! Not only does it assist our guests with directions and local information but it allows them to search restaurants and make reservations on OpenTable. It is truly the best interactive display I have seen and/or used to date. You [all] really did a great job with it!"
Director of Catering Sales and Events
“… I have been treated with respect and efficiency in regards to my repair. We have only had the need in the last four years to have Morrow Technologies Corp. [JANUS Displays] rebuild a piece of equipment for us. Each time it was handled in a professional manner and we had the least amount of turn over time possible. We were treated as if we represented thousands of dollars worth of business per year for them. This type of customer service is rare these days. It was a genuine pleasure doing business with [JANUS Displays] and I look forward to contacting them in the future as the need arises.”
W. S. Hawkins
“Hospitals are busy places, [and see] people 24 hours [a day], seven days a week. JANUS Displays provides Shore Memorial Hospital with a way to effectively communicate hospital events, classes, awards, services, and more to an extensive audience- from employees and physicians to patients and visitors- anyone who walks past the display can be assured they are up-to-date with hospital news. The effectiveness of their products coupled with excellence in customer service for requests, questions, and technical support are top notch at JANUS Displays.”
“Bringing this first-ever informational touch screen kiosk to Monticello was no small feat...the Charlottesville Albemarle Convention and Visitors Bureau is very pleased with how the kiosk has operated in an extremely cold environment, and it seems to have met a very definite need for the visitor at Monticello, home of our third president, Thomas Jefferson, and a UNESCO World Heritage Site. Our overall satisfaction level with the completed project is quite high, and I applaud JANUS for a job well-done.”
Executive Director, Charlottesville Albemarle Convention and Visitors Bureau